Legal notice

Terms of Service & Legal Notice

By visiting our site and/or purchasing products from Fix Haven, you engage in our "Service" and agree to be bound by the following terms and conditions, including all additional policies referenced herein.

1. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of the State of Western Australia (WA), Australia, and the Commonwealth of Australia, without regard to conflict of law principles.

2. Accuracy of Site Information & Trademark Notice

We endeavor to present accurate product descriptions, thread sizing metrics, maximum holding weight ratings, and pricing. Independent Hardware Brand Notice: Fix Haven is an independent home improvement hardware and tool accessory retailer. Fix Haven is not affiliated with, sponsored by, or endorsed by Ramset, Fischer, Stanley Black & Decker, Bosch, or Wiha Tools. Any comparative references are made strictly for functional specification, bit drive sizing (e.g., 1/4" hex), and technical compatibility. Fix Haven reserves the right to correct any inadvertent inaccuracies at any time without prior notice.

3. Structural Loading Limits, Substrate Safety & Laser Disclaimer

Safe Working Load & Substrate Warning: Working load limits and anchor holding capacities published on fixhaven.shop reflect optimal laboratory conditions in sound concrete, masonry, or solid timber framing. Actual wall performance varies depending on plasterboard sheet thickness, degraded masonry, hollow cavity depths, and installation torque. Always allow a safety factor of at least 4:1 for static hanging and never use standard hollow drywall anchors for heavy dynamic ceiling fixtures, TVs, or structural handrails without anchoring into timber studs. Laser Radiation Safety: Laser leveling devices contain Class II / Class 2 laser diodes (<1mW at 520nm-650nm) compliant with AS/NZS IEC 60825.1. Never look directly into the beam. Fix Haven is not liable for structural wall collapses, falling property, or injuries resulting from incorrect substrate assessment, overloading, or improper anchor selection.